Service & Support

Intimate service

Intimate service

On-site Warranty Service

Within the validity period of basic services or the warranty period of service products, if a hardware failure occurs, the service station will provide on-site repair service. Please enter the host serial number on the right to check for matching extended warranty service products.

Extended Warranty Service

Extended Repair Coverage for Host Hardware Failures Provided Beyond the Validity Period of Basic Service Warranties. Please Enter the Host Serial Number on the Right to Check for Matching Extended Warranty Products.

Massive Upgrade

For users within the warranty period:​ You only need to pay the price difference for the hard drive capacity to upgrade your machine’s hard drive to a larger size. The overall warranty policy remains unchanged. For details, please consult us.

Lenovo service

Lenovo service

On-site Warranty Service

Within the validity period of basic services or the warranty period of service products, if a hardware failure occurs, the service station will provide on-site repair service. Please enter the host serial number on the right to check for matching extended warranty service products.

Extended Warranty Service

Extended Repair Coverage for Host Hardware Failures Provided Beyond the Validity Period of Basic Service Warranties. Please Enter the Host Serial Number on the Right to Check for Matching Extended Warranty Products.

Massive Upgrade

For users within the warranty period:​ You only need to pay the price difference for the hard drive capacity to upgrade your machine’s hard drive to a larger size. The overall warranty policy remains unchanged. For details, please consult us.

Notebook Accidental Protection Product

For laptop accidental damage scenarios such as liquid spills, accidental drops or collisions, external force compression, abnormal current surges, etc., we provide high-value free hardware repair services to fully protect your computer’s safety. For details, please consult us.

Data Recovery Service

Lenovo will attempt to recover data from faulty hard drives caused by software-related issues (such as accidental deletion, virus infection, system failure, etc.) or hardware-related issues (such as shock, impact, circuit board or read/write head damage, mechanical failure, etc.). This service applies to desktop and laptop hard drives, excluding server hard drives and solid-state drives (SSDs). For details, please call 010-62104729.

HP service

HP service

On-site Warranty Service

Within the validity period of basic services or the warranty period of service products, if a hardware failure occurs, the service station will provide on-site repair service. Please enter the host serial number on the right to check for matching extended warranty service products.

Extended Warranty Service

Extended Repair Coverage for Host Hardware Failures Provided Beyond the Validity Period of Basic Service Warranties. Please Enter the Host Serial Number on the Right to Check for Matching Extended Warranty Products.

Massive Upgrade

For users within the warranty period:​ You only need to pay the price difference for the hard drive capacity to upgrade your machine’s hard drive to a larger size. The overall warranty policy remains unchanged. For details, please consult us.